Building the EMS Business Case: A Guide for Facility Managers

Too often, HVAC is dismissed as a cost center—but the right technology can transform it into a driver of efficiency, savings, and growth. The challenge? Convincing the C-suite it’s worthwhile to invest.

In this conversation, we’ll discuss how facilities managers can frame, pitch, and prove the value of HVAC technology upgrades—like an EMS—in terms executives actually care about: ROI, growth, and risk reduction.

Jeremy Lombardo, Facilities Manager at Neighbourly Pharmacy, will share his step-by-step playbook for securing executive buy-in—from crafting the initial pitch to running a pilot program and measuring results. You’ll hear what worked, what didn’t, and the lessons he learned managing hundreds of locations with a small team and limited resources.

Peter Gifford, VP of Product at Mysa HQ, will break down how to turn efficiency gains into ROI, translating outcomes like fewer emergency repairs, reduced downtime, and lower energy use into financial impact. He’ll also share a simple framework for projecting savings over time, even when you don’t have a finance background.

You’ll walk away with practical tactics to:

• Pinpoint your facility’s biggest cost drivers and match them with the right tech solutions.
  
  
• Frame your pitch around executive priorities: cost reduction, operational efficiency, ESG, and risk reduction.
  
  
• Build allies and influence decision makers long before the budget ask.
  
  
• Design a low-risk, high-impact pilot program that proves ROI quickly.
  
  
• Measure and share results in ways that win long-term support.

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